Privacy Policy

Introduction

At The Beauty Journey Studio, your privacy and trust are paramount. This Privacy Policy explains how we collect, use, protect, and share your personal and health information when you use our services, including virtual consultations. We are committed to safeguarding your data and complying with applicable privacy laws.

Information We Collect

We collect personal and sensitive information you provide directly, including:

  • Name, contact details (email, phone number, address)

  • Health history, medications, diet, and photos necessary for personalized skin care services

  • Payment and transaction details

  • Communication records (emails, calls)

  • Website usage data, including cookies and tracking technologies

How We Use Your Information

Your information is used to:

  • Deliver, personalize, and improve our skin care services and virtual consults

  • Manage appointments, billing, and client communications

  • Comply with legal and regulatory obligations

  • Send promotional materials and offers, only with your consent

  • Conduct market research to enhance our offerings

  • Customize your experience on our website

Third-Party Service Providers

We share your personal information only with trusted third-party service providers who assist us in delivering our services. These include:

  • Cognito for secure intake form processing

  • CertaintyEngine for client management and communication automation

  • Vagaro for appointment scheduling and calendar management

  • Constant Contact for email marketing and promotional communications

All third-party providers are contractually required to protect your data and use it solely for the purposes we specify. We do not sell or share your information beyond these trusted partners.

Data Security

We employ industry-standard security measures, including encryption and access controls, to protect your data. While we strive to safeguard your information, no system is completely secure.

User Rights

You have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or update of inaccurate information

  • Request deletion of your data, subject to legal obligations

  • Withdraw consent for marketing communications at any time

  • Object to certain data processing activities
    To exercise these rights, contact us at info@thebeautyjourney.com

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal requirements, or legitimate business purposes. When no longer needed, data is securely deleted or anonymized.

Cookies and Tracking

Our website uses cookies to enhance your experience by analyzing usage patterns. Cookies do not access your personal computer data beyond what you share. You can manage cookie preferences through your browser settings. Disabling cookies may limit website functionality.

Links to other websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

Contact Us

For questions or concerns about your privacy, please contact:
The Beauty Journey Studio
Email: Info@thebeautyjourney.com